Error message when printing from Chrome 80.x.xxxx.xx
ERROR: typecheck
OFFENDING COMMAND:setlinecap
STACK:
-savelevel-
(To be clear, this would print out on an error page at the printer - not as a message on the computer.)
Users could print successfully from other applications, but anything printed from Chrome would result in an incomplete print job and the error.
Toby found a
Reddit article which indicated this is the result of using PostScript printer drivers after Chrome updates to 80.x.xxxx.xx.
The following steps are specific to our setup at ESC18, but the issue is not specific to Xerox and the setting change should apply to any PostScript driver regardless of manufacturer.
We have our Xerox MFP printer objects residing on a print server and installed via GPOs. As a workaround until Google fixes the issue with Chrome, we followed the recommendation in the article and disabled PostScript Pass-through under Printing Defaults -. Advanced on our Xerox printer objects on our print server. This change required a GPO update on the computers.
We did not enable advanced printing features as the article also mentions. Our Chrome printing issues were resolved by solely implementing the preceding change.