Zoom - Checking for an update to the Windows desktop client
You should be able to install an update for the Zoom desktop client without needing administrative access.
If you cannot, please submit a ticket by emailing help@esc18.net or logging into Service Desk.
To check whether you have the latest Zoom desktop client on your Windows computer, open the client on your computer by clicking on the Windows start button in the lower-left of your screen.
Scroll all the way to the bottom of the program list, click the Zoom folder, and then click Start Zoom.
(If Zoom is not installed on your computer, please submit a ticket using one of the methods above to let us know.)
If you are already signed into the desktop client, you will not see a sign in option and can skip to the next step.
If you are not signed into the desktop client, sign in using the Sign In with Google button. Chrome should open, allowing you to choose your ESC18 account then prompt you to launch Zoom.
Once the desktop client is open and you are signed in, click on your account icon in the upper-right corner of the window, then click Check for Updates.
(This does not apply to Chromebooks since they use the web version of Zoom which is always up-to-date.)
If an update is available, it should automatically download and you can simply click the update button to install it.
(The version number will be different than what is shown in the image.)
If the client is up-to-date, just click the close button.
