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10000002722
If you have problems with your computer...
Try turning it off and back on again!
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10000002886
What happens when I submit a ticket?
After a ticket is submitted the systems puts the ticket into a queue, agents monitor this queue and
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What does my ticket status mean?
We have 6 different ticket statuses in the system.
Open = New ticket / Being Processed
Pendi
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EDLINK18 Service Level Agreement
Normal Business Hours:
8:00 AM to 4:00 PM Monday through Thursday
8:00 AM to 3:00 PM Frida
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EDLINK18 Priority Matrix
Impact = How many people does it affect
Urgency = How quickly does it need to be done
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How do I submit or respond to tickets?
There are multiple ways to submit or respond to tickets.
You can simply send an email to help
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Mobile Device Battery Safety
The following information is mainly directed toward our hotspots, but applies to any battery in a mo
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Google Mail Warnings & Information
General Information:
We have been receiving a lot of questions about the new alert messages showin
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Error message when printing from Chrome 80.x.xxxx.xx
ERROR: typecheck
OFFENDING COMMAND:setlinecap
STACK: -savelevel-
(To
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Setting Up Windows Hello (fingerprint, facial recognition, etc...)