- 
            10000014694
            
How do I submit or respond to tickets? (ESC18 Staff)
             There are multiple ways to submit or respond to tickets.  
   
 You can simply send an email to help
         
        - 
            10000030815
            
Mobile Device Battery Safety
             Staff, 
 The following information is mainly directed toward our hotspots, but applies to any batter
         
        - 
            10000031316
            
Dropbox Usage
             In order to comply with data security guidelines, Dropbox will no longer be installed or supported. 
         
        - 
            10000031317
            
ESC18 email and iOS devices (iPhones and iPads)
             Due to a recent security issue discovered with attackers exploiting IMAP(1) to bypass Multi-factor a
         
        - 
            10000032561
            
Google Mail Warnings & Information
             General Information: 
 We have been receiving a lot of questions about the new alert messages showin
         
        - 
            10000037188
            
PDF files not opening in Adobe
             Note that this article uses Microsoft Edge as an example, but the steps apply for other programs as 
         
        - 
            10000037622
            
How do I add the ESC18-Staff calendar to my list under "Other calendars"?
             From within your Google Calendar, click the plus sign to the right of Other calendars and select Bro
         
        - 
            10000039113
            
Signing PDFs with Adobe Sign
             These instructions assume you are using and are signed into Chrome.  
 Go to https://documentcloud.a
         
        - 
            10000040649
            
Create A Desktop Shortcut in Chrome or on a Chromebook
             The following instructions are intended for use on Windows 10, but they also apply to Chrome OS (lik
         
        - 
            10000041388
            
How do I sign into Adobe Creative Cloud
             These instructions were written assuming that you are signed into Chrome with your ESC Google accoun